MTP’s “More Than Parking” philosophy emphasizes customer service. MTP leads the industry in customer satisfaction, remaining dedicated to fully understanding and serving our customer’s needs.
To guarantee excellent customer service, MTP invests in education of our employees. MTP employees recognize that a small change in attitude can make a significant difference when providing customer service. Each MTP parking facility has an on-site facilities manager and parking attendants that are capable and reliable. MTP’s Executive Team is also heavily involved in daily operations and is committed to personal hands-on involvement.
To ensure safety and customer peace of mind, all of our facilities are chosen with regards to convenience, safety and visibility. In addition, MTP invests in customer comfort. Our parking facilities include lounges where customers can comfortably wait while listening to music.
We offer fast, courteous and reliable service. At MTP, we guarantee to return your vehicle in a timely manner. We understand your time is valuable, especially in the fast-paced New York area.